Privacy Policy wukong126 – Personal Data Protection for Malaysian Members

Wukong126 collects several types of personal information from our members in order to provide a safe, fair, and responsible service. This information falls into three main categories:

Information You Provide Directly:

• Full name as stated on your Malaysian identity card (MyKad).
• An active Malaysian mobile number for OTP verification.
• A valid email address for account communications.
• Date of birth for age verification (18+ only).
• Malaysian bank account or eWallet details (DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) for deposit and withdrawal purposes.
• Identity verification (KYC) documents such as a copy of your MyKad or passport, when required.

Information Collected Automatically:

• IP address and device information (device type, operating system, web browser).
• Game session data including games played, session duration, and betting records.
• Records of deposit and withdrawal transactions.
• Account activity logs including login and logout timestamps.
• Cookie data and related tracking technologies — see Section 7 for details.

Every piece of information wukong126 collects has a clear and lawful purpose. Here is how we use your data:

* You may withdraw your consent to marketing communications at any time through your wukong126 account settings or by contacting our support team.

Wukong126 does not sell or disclose your personal data to third parties for marketing purposes. However, there are a limited number of circumstances in which we may need to share certain information:

• Technical Service Providers: Licensed game providers such as Pragmatic Play, PG Soft, and Evolution Gaming receive only the minimum session data required to run the games. They are bound by strict confidentiality agreements with wukong126.
• Payment Processors: Payment gateways processing transactions via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks receive only the minimum transaction information required to complete a payment.
• Lawful Authorities: wukong126 will disclose required information when mandated by a court order, our licensing regulatory body, or Malaysian law enforcement authorities in accordance with lawful procedures.
• Anti-Fraud System: Basic information may be shared with industry fraud-monitoring networks for the purpose of protecting all wukong126 members against fraudulent activity and money laundering.

Wukong126 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law:

• Active Account Data: Retained for the duration of your active account with wukong126 and for 5 years after account closure, as required by AML/KYC compliance obligations.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's applicable accounting and tax legislation.
• Support Communication Records: Retained for 3 years to allow wukong126 to reference past issue resolution history should a dispute arise at a later date.
• Security Log Data: Retained for 12 months for fraud detection purposes and security incident investigations where required.
• Marketing Data: Retained until you withdraw your consent or request deletion, provided no legal obligation prevents such deletion.

Wukong126 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. These measures include:

• In-transit data encryption using TLS 1.3 and 256-bit SSL protocols.
• Encryption of data at rest for all sensitive information, including payment details.
• Role-Based Access Control ensures that only authorised staff can access member data, and only to the extent required for their role.
• Mandatory two-factor authentication (2FA) for all wukong126 staff accessing internal systems.
• Regular penetration testing and security audits conducted by independent third parties.
• A real-time Intrusion Detection System operating 24/7.
• A documented and tested data incident response procedure to ensure a swift response in the event of a security breach.

As a Malaysian resident, you have specific rights under Malaysia's Personal Data Protection Act 2010 (PDPA) regarding your personal data held by wukong126. These rights include:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any personal data that is inaccurate or incomplete.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data.
• Right to Restrict Processing: You may request that we restrict how we process your data under certain circumstances.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.

To exercise any of the rights above, contact the wukong126 support team via live chat or email at support@wukong126.best. We will process your request within 30 business days. In some cases, we may need to verify your identity before processing your request in order to protect your privacy.

Wukong126 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the wukong126 platform. For more information on how to manage cookies, refer to your browser's help documentation.

As an online casino platform operating at an international level, some of your data may be processed or stored outside Malaysia — specifically by international game software providers such as Pragmatic Play and Evolution Gaming, whose servers may be located across various countries.

In all cases where your data is transferred outside Malaysia, wukong126 ensures:

• Data recipients are bound by data protection agreements that comply with Malaysia's PDPA standards or equivalent.
• The transfer is necessary for the provision of the service you have requested (for example, running slots or live casino games).
• Appropriate technical and legal safeguards have been implemented to ensure your data remains secure.

The wukong126 platform is strictly for users aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

Should wukong126 determine that personal data of an underage minor has been collected without adequate age verification, we will immediately take the following steps:

• Suspending the account in question immediately.
• Permanently deleting all personal data associated with the account.
• Refunding any deposits made to the original payment method.
• Reporting incidents to the relevant authorities where required.

If you suspect that a minor has registered a wukong126 account, please contact our support team immediately at support@wukong126.best.

Wukong126 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. You will be notified of any material updates through:

• In-platform notifications on wukong126 displayed when you log in.
• Email sent to the address registered with your wukong126 account.
• An announcement banner on the platform's main page for at least 7 days before the changes take effect.

Your continued use of the wukong126 platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you have the right to close your account and withdraw your balance before the changes take effect.